I did use the Bendigo Bank ATM, but I wasn’t using a Bendigo Bank card – so it still was a “foreign” transaction.

Also, the upside-down knob problem was solved many years before the ATM issue was discovered.

Julian (who is wisely avoiding any mention of pulling himself together)

Now, try to imagine how long it took me to work out that the machine had been delivered with the right-most knob fitted incorrectly.

I’m assuming that you’re the type of person to use “non-foreign” atms as often as possible, so I’m guessing the atm incident occurred since becoming a bendigo bank customer, i.e within the last year. If by “first”, you mean that the atm incident was chronologically the first of the two described, then the washing machine one also occurred within the last year. “Several years” is a bit vague, so it’s hard to say how long it took to figure the knob problem out. You only just figured it out recently though, didn’t you?

I always thought you smelled curtain-fresh whenever I saw you…

[Ed: Whoops about the 180°C. Now corrected.]